Drop Shipping FAQ
Please choose from one of the topics below:
#1 Q: What is dropshipping?
A: Dropshipping is a business model in which you do not keep goods in stock, instead you transfer your customer's orders and shipment details to smithdistributors.com. SMITH DISTRIBUTORS then ships the goods directly to your customers. You keep the price difference during the transaction. With drop shipping, you sell products on the Internet (like ebay.com, online store), in catalog sales, mail orders, flea markets, retail stores, etc, without buying them first. You only buy what you have already sold. Once you have sold a product you buy the same product directly on our site and offer your buyer a shipping address, we ship the product directly to your buyer. You make the money on the difference between your selling price and your actual cost for the product.#2 Q: Why do I need to dropship?
A: If you do not plan on carrying inventory or setting up warehouses for your retail business, then drop shipping can be a key part of your business. With drop shipping, you have no inventory, no packaging, no trips to the Post Office, and no paperwork! Why pay to have a product shipped to yourself to only have to turn around and repackage it to ship to your customer and pay double shipping charges, it just doesn't make sense.#3 Q: Do you drop-ship?
A: Yes. We will ship directly to your customer and SMITH DISTRIBUTORS will Blind Drop Ship Name Brand Products and more directly to your customers. If you ship an item to an address other than your registration address it will automatically ship in the blind, which means no paperwork showing what you paid, and our company name will not be included on/with the package. No pricing information is listed on the packing slip. There is no additional charge for dropshipping. You pay just the normal shipping charges.#4 Q: What's the minimum order for Dropshipping?
A: There is no minimum order with your membership. You can order as little as one product at a time with NO MINIMUM ORDER requirements.#5 Q: Is there a charge for dropshipping?
No. We don't charge any fee for the dropshipping program. There is no extra charge for dropshipping. You just pay the wholesale price of the merchandise plus the regular shipping charge.#6 Q: How do I place a Dropshipping order on your website?
Add to Cart -- Choose an item on our website and add the item to your shopping cart
#1 Checkout -- Please click "Change Address" or "Add New Address" under your account button on the checkout page and provide your customer shipping address either use "Guest" for your customer's shipping address too.
#2 Choose shipping methods
#3 Write down the note "Dropshipping" in the order comments.
#4 Choose to pay methods
#5 Confirm your order information page -- Please confirm your order information on this page
#6 Paying your order and completing the order
Once you've registered and have been approved, you can begin placing orders. The easiest way to place an order is to select the category you'd like to start with. Towards the top of every page on our site, you'll see a horizontal line of categories containing: Electronics, Apparel, Sports, etc. You can either shop the entire category or click on a sub-category that drops down under the category. You can also set the web page to display up to 100 items per page and then start ordering the particular products you need. You can add as many items as possible to your cart from any page by simply clicking "Add to Cart" at the bottom of the page.
Then pay for your order. We'll ship it right to your customer and email you the tracking number.
Merchandise that is in your cart will not be reserved for you until you have submitted your order, approved your freight rate, and had your payment arrangements made with us.
Once you've approved your order and freight, your order will be sent to dropship. You can add items to your order until 5 pm on the same day your order is being sent out. Removing items is NOT possible once your order has been sent for picking.
We've created a Wishlist for all our customers so for those items you order regularly, you can simply add them to your wishlist. It works the same way as your cart, except you won't actually 'order' the item. To use the wish list feature, simply click "Add to Wishlist" at the bottom of the product page. When you're building an order, you can instantly access your wish list to see all included wish list items. You can always add or remove items from your wish list.#7 Q: Do you offer free shipping on my drop shipping orders?
A: Yes, we have some products that go with FREE SHIPPING. Unless otherwise noted, you can assume that the product prices listed by a dropshipping supplier only cover the product itself, while shipping fees will be your responsibility. Generally, it's advisable to pass the shipping costs along to your customers. Most online shoppers view shipping costs as necessary ordering products online and will be willing to pay reasonable shipping fees on top of the cost of the product.
You may also decide to run occasional promotions offering free shipping or reduce shipping fees for customers whose orders meet a certain minimum dollar amount. Regardless, it's wise to shop around to find the most inexpensive shipping providers and make your shipping fees commensurate with the speed at which your products are shipped. Customers who wish to have their orders shipped faster will generally be willing to pay more for this convenience.#8 Q: How much does membership cost after the 7-day free trial?
A: Membership is just $14.95 per month or $90.00 a year (best value!). You can cancel at any time right from the website - there are no contracts, and you don't need to call us. Your membership includes our drop-ship service.
50% OFF Special Discount for Membership Fee: The Original Fee was $29.95 a month. We offer you a 50% OFF Discount on monthly is $14.95. You save $15.00 a month.
75% OFF Special Discount for Membership Fee: The Original Fee was $359.00 a year ($29.95 x 12 months). We offer you a 75% OFF Discount yearly is $90.00 You save $269.00 a year. That means, its only charges you $7.50 a month (cheap!) CLICK HERE TO SUBSCRIBE
You could not find any better offer with other drop shippers than this. We want to see you be an affordable budget plan than a hardship. We try to make a good deal with you.
Contrary to popular belief, there are more and more wholesale suppliers and manufacturers that are now charging monthly or annual fees to have access to their product lines and drop-ship service. The monthly fee usually ranges from $19.95 up to $59.95 or more. These companies will sometimes offer annual fees at a discount off of the monthly access price.#9 Q: How do I know that I get a 25% OFF Discount Or 35% OFF with an EXTRA 10% OFF DISCOUNT?
A: If you want to join and Sign Up for your FREE wholesale account WITH A 25% OFF DISCOUNT.
After you sign up for your free wholesale account. Please SIGN IN TO YOUR WHOLESALE ACCOUNT and stay ON, then browsing around, you will see a big difference in price before and after the "strikeout" price. Now you will see and know the compare price at 25% OFF DISCOUNT Or 35% OFF with an EXTRA 10% OFF DISCOUNT!
UPGRADE WITH A 35% OFF MEMBER DISCOUNT - FOR A 7-DAY FREE TRIAL.
After you sign up for your free wholesale account and SUBSCRIBE. Smith Distributors will give you additional in your wholesale account for an EXTRA 10% Discount.
After you subscribe to Member Discount. Give us 24 hours to approve your account. You will see the different wholesale prices. #10 Q: How much profit can I make?
A: Profits depend on your markup and the marketplace. We offer suggested retail prices on all products.
Wholesale Price with 25% OFF Discount / Profit Margins (SIGN UP FREE) or 35% OFF Discount / Profit Margins (PAID SUBSCRIBE MEMBER). All you have to do is subtract by calculation that 25% OFF or 35% OFF will be your profit margin. The rest of it will be paying a wholesale price to our online store. Is it easy to do that right?
After the buyer has paid you, log in to your Smith Distributors wholesale account and pay the product at wholesale price. Any money you receive above that cost is your profit. You also save time by managing orders from different suppliers all in one place.
You will need to come to our website and use our search box to find the item you just sold, add it to the cart, enter your customer's shipping address and pay us for the order. You keep the money that is left. If your order is placed at 4 pm EST (1 pm PST) your order will ship the same day with tracking.#11 Q: Do you provide an inventory feed or INTEGRATIONS?
A: Yes, we do have these Inventory files included in your membership. Inventory files are available in CSV and XLS formats and are updated several times daily. You can get our full inventory file or create your custom file. We also have pre-formatted templates for Shopify, Bigcommerce, Volusion, 3Dcart, Amazon and CSV Inventory Lists RAW (Purchase Order System).
We do have those UPCs for our products. You can import this file into your website store. You only need to do this once for start-up and all future updates by e-mail to you to replace the new CSV file. There will have Pictures, Retail Prices, Wholesale Costs, Inventory (Out of Stock), Descriptions, Titles, Fixed Shipping, etc.
Your feed will be updated daily however you will be responsible for using it to keep your website up to date. Each data feed is updated daily. This includes adding new products, updating the inventory status and quantity in stock for each product as well as removing discontinued items.
Wholesale Price with 25% OFF Discount / Profit Margins (SIGN UP FREE):
- The Original Fee was $58.00. We offer you a 50% OFF SPECIAL DISCOUNT on the fee is $29.00. You save $29.00 a fee.
- After you sign up for your free wholesale account.
- There will be $2.00 fees (1 time) for EACH CATEGORY for CSV file processing.
- There will be $29.00 fees (1 time) and 29 FULL CATEGORIES for CSV file processing.
- CLICK ON THE LINK BELOW "SMITH DISTRIBUTORS Data Feed CSV File"
- If you want to have an UPDATE on the same CSV File, then Recurring feeds will automatically update on a daily schedule.
- After 30 days the feed will expire, and you must create a new file if you need continued access.
- It's FREE to provide for your UPDATE needs.
- Just come to Contact Us to have a Live Chat or E-mail us either. We can e-mail you an Update for FREE
- There will be $29.99 fees (monthly) and 29 FULL CATEGORIES (INTEGRATIONS) for Product data and inventory sync with no file uploads.
- Please note: All fees are non-refundable.
Wholesale Price with 35% OFF Discount / Profit Margins (PAID SUBSCRIBE MEMBER):
- After you sign up for your free wholesale account and SUBSCRIBE.
- Included Package with $14.95 per month or $90.00 per year membership -
- You will get a form of FREE CSV File processing with no fee at all.
- If you want to have an UPDATE on the same CSV File, then Recurring feeds will automatically update on a daily schedule.
- After 30 days the feed will expire, and you must create a new file if you need continued access.
- It's FREE to provide for your needs.
- Just come to Contact Us to have a Live Chat or E-mail us either. We give you a private FREE CSV File Link.
- You will get FREE INTEGRATIONS with no fee at all for Product data and inventory sync with no file uploads.
There will be CSV "Retail Price" Lists, all you have to do is subtract by calculation 25% OFF or 35% OFF will be your profit margin. The rest of it will be paying a wholesale price to our online store. Is it easy to do that right?
So, we can know what you want to see or import into your e-commerce. We will e-mail you with Data Feed CSV File.
Inventory files are available in CSV and XLS formats and are updated several times daily. You can get our full inventory file or create your custom file. We also have pre-formatted templates for Shopify, Bigcommerce, Volusion, 3Dcart, Amazon, and more...
Click on the link to fill out the form: SMITH DISTRIBUTORS Data Feed CSV File#12 Q: How are products shipped?
A: Most of the orders are shipped within 1-2 working days after the order is made. Some big packages are delayed for 1-2 days because we ALWAYS test each item before shipment. But normally the delay is no more than 3 days as we have an experienced & dedicated shipping department. Products are shipped via UPS Ground, FedEx, or USPS (depending on the weight and the product line). Most orders ship the same day if you place your order before 10:00 am Eastern Time. Orders are usually received within 5-7 days from the day you place your order.
#13 Q: How much does shipping cost?
A: Shipping costs vary by product line. Orders ship via UPS, FedEx, or USPS. Some product lines use actual carrier rates, and some have a flat rate shipping $1.49, $6.99, and $4.00 are Flat Rate for UPS, $6.05 is USPS Priority Mail, FedEx is carrier rates), FREE Shipping (Some Items).
Flat rate shipping based on the weight of your order. Options include UPS Mail Innovations (up to 1 lb), FedEx SmartPost (up to 9 lbs), and FedEx Standard (FedEx Home or Ground, up to 50 lbs).
You have to add the shipping cost on each item according to the weight's cost to carry.
The item details page and inventory feeds will display the lowest cost option, but you can view all shipping prices and options by adding the item to the shopping cart.
If you're not sure how to figure out the shipping cost of an item, just add it to your shopping cart. The shopping cart will automatically calculate the correct shipping for you. Then you can remove it.
No shipping to Canada. FedEx SmartPost and UPS Mail Innovations are not insured. FedEx Standard shipments are insured up to $100.
SHIPPING DISCOUNT: If you want to order more than 1 item or more. SMITH DISTRIBUTORS offering shipping discounts can encourage buyers to add more of your items to their purchases. You can apply a discount to the shipping cost when a buyer purchases multiple items and offer carrier-specific discounts. These savings can benefit your customers.
How do shipping discounts work?
SMITH DISTRIBUTORS offers shipping discounts to buyers who buy more than one item from you, but you first need to please contact Live Chat or Email Us for Special Order Invoice with Shipping Discount. We will work on your invoice and bill you for this. Just let us know about it.
This is a Great Opportunity for Amazon FBA Businesses or Customer's Orders More than 1 item.#14 Q: How do I know how much to charge my customers for shipping?
A: We show you the shipping charge for each item on the item details page or you can add it to your cart to calculate it. You may need the recipient's zip code.#15 Q: Can I use your product information including images and descriptions?
A: Yes, you are free to use our product images and product descriptions for your re-selling business. You can save the images from our website.
eBay STORE, AMAZON SELLER, AND ONLINE STORE:
Regardless of if you're a niche store or sell anything and everything store you will find plenty of products in our catalog that will sell and make you money. You can use our Copy & Paste Titles, Descriptions, Images, etc to create your listings for FREE.
BEST ADVICE - You can use Retail Price + Fixed Shipping = Combined Cost. You put FREE SHIPPING on your eBay Store / Auction or Amazon Seller.#16 Q: Do you provide online tracking numbers?
A: Yes, all of your orders can be tracked online from our website, and we email you the tracking number as soon as your order ships.
#17 Q: Can I seller on Amazon? EDUCATION: SELLING ON EBAY AND AMAZON - CLICK HERE
A: You can seller on Amazon, though you must first apply for an Amazon seller account and be approved as a seller.
Amazon restricts drop shippers to selling through their Fulfillment By Amazon program (FBA) and prohibits shipping products with packing slips or information other than your own. Drop Shipping Policy - CLICK HERE
SMITH DISTRIBUTORS will Blind Drop Ship Name Brand Products and more directly to your customers. If you ship an item to an address other than your registration address it will automatically ship in the blind, which means no paperwork showing what you paid, and our company name will not be included on/with the package.
Some important notes:
1. Only items that already exist in the Amazon catalog can be added to your listings using the Amazon Inventory Loader. So some very new items may not be added until a user manually creates those listings at Amazon. Be aware! Occasionally a seller creates a new item on Amazon using the WRONG UPC. When this happens, you may get latched onto the wrong item. We are not responsible for these errors as they are out of our control. Please notify us right away and we will remove that item from all Amazon stores. This happens very rarely but it is possible.
2. Only items with UPCs can be added to Amazon. Items without UPCs are not included in the Amazon Inventory Loader.
3. Amazon restricts new sellers in some categories, such as Jewelry. Contact Amazon for information and permission on selling in restricted categories. Sellers may be required to obtain additional approval to list certain products in certain Amazon categories View the Amazon category restrictions. Sellers can contact Amazon to obtain approval for these categories.
4. Our system only works with Amazon.com. It does not work the Amazon for Canada, Mexico, etc. It does not work with Amazon.ca or any of the other Amazon platforms.
5. Be sure your account for Amazon fees! Amazon generally charges 15% of your TOTAL sale. Your total sale includes your shipping charge to the customer. We include the shipping charge in your selling price automatically. So make sure your markup is more than 15%. But you still need to create a Shipping Template on Amazon that gives free shipping to your customers.
6. Most of our items do not ship internationally. Do not post them on Amazon's platforms for other countries, and do not make international shipping an option for our items.#18 Q: Can I seller on eBay? EDUCATION: SELLING ON EBAY AND AMAZON - CLICK HERE
A: You are welcome to sell our products on eBay
However, on this platform, you’re often competing with sellers who mark down their products to unreachable depths, such as direct manufacturers or sellers from international regions.
Because eBay is focused on the product with the cheapest price, it’s hard to make much of a profit margin dropshipping items here.#19 Q: Can I seller on Etsy?
A: In the past, Etsy has restricted its marketplace to items that are handmade or unique.
However, they recently loosened their regulations to allow “production partners,” which includes manufacturers or drop shippers that help produce your product.
You must disclose this information on your product listing.
#20 Q: How do you handle returns/refunds/exchanges?
A: In general, if an item is broken or defective, we will send out a replacement or issue the credit to your account. Non-defective/non-damaged returns must be shipped back to us within 30 days, and we will credit your account minus a 20% restocking fee.#21 Q: Do your products have any guarantees or warranties?
A: We guarantee that every product we sell will be as pictured and described and will be free from defects. If you or your customer receives an item that does meet not this guarantee, we will issue you a full refund or provide a replacement.#22 Q: Is it safe to shop with smithdistributors.com? Are SMITH DISTRIBUTORS reliable?
A: Sure. We use PayPal to handle payment thus we do not know, nor do we need your credit card or bank account info. We've served more than various retailers (including eBay Power Sellers, online store retailers) and thousands of individual users in the past 20 years, they buy items from us and choose our DropShipping service to ship items to their customers/friends/family directly. We've got a lot of positive feedback from our customers.#23 Q: How do you process and store my customer information, is it secure? Will you contact my customer directly?
A: Your customer information is kept strictly confidential. We do not sell or use your customer info for personal gain. We guarantee none of the following will happen when we drop ship. 1) We do NOT include our company name, logo anywhere on or in the package. 2) We do NOT include the prices paid for the merchandise. 3) We do NOT contact your customers; your customers will be still loyal to you.#24 Q: Do I have to be a business to purchase products from you?
A: No, you do not have to be a retail business to purchase products from our company. However, we do recommend you check with your local offices if you feel you may need to acquire a business license or Sales Tax.
Rules of Sales Tax - As a seller, you are required to calculate and charge the state, county, city, and other local sales tax rates where your buyer is located. ALWAYS follow sales tax rules and laws in the state where your buyer is located. NEVER charge a customer another state's sales tax.
Typically, you are required to collect sales tax on orders that you have shipped to anyone who lives in the same state as you. Please check with your state tax board to see if you are required to collect sales tax for the type of selling you plan to do. Our Michigan sales tax is 6.00%. MORE INFO: SALES TAX ID FAQ - CLICK HERE#25 Q: How do I know when my merchandise has been shipped and when my customer has received it?
A: Once your order is shipped, you should receive an email notification from SMITH DISTRIBUTORS, you can also check your order status in your wholesale account. Also, you can always email our customer service if you need further assistance or have any additional questions.#26 Q: How can I check my order history?
A: You can check your order history in your wholesale account.#27 Q: Do you ship internationally?
A: *IMPORTANT*: Although SMITH DISTRIBUTORS does not ship international orders directly to customers, we would like to propose an alternative for our international customers. You can still place an order with SMITH DISTRIBUTORS by signing up with a third-party mail forwarding service*.
This gives you a domestic address, in the United States, that SMITH DISTRIBUTORS will ship to at our same low (or free) domestic shipping rates. The mail forwarding service takes care of getting your mail to you in your country. This is a simpler and more cost-effective way of servicing our international customers. Please see below for how this works and how to get started.