Loading... Please wait...
  •  
  • Gift Certificates
  • My Wholesale Account 

Currency Displayed in

Categories

Dropshipping FAQ

Dropshipping FAQ

Drop Shipping FAQ

  Please choose from one of the topics below:

#1 Q: What is drop shipping?

A: Dropshipping is a business model in which you do not keep goods in stock, instead you transfer your customer's orders and shipment details to smithdistributors.com. SMITH DISTRIBUTORS then ships the goods directly to your customers. You keep the price difference during the transaction. With drop shipping, you sell products on the Internet (like ebay.com, online store), in catalog sales, mail order, flea markets, retail stores, etc, without buying them first. You only buy what you have already sold. Once you have sold a product you buy the same product directly on our site and offer your buyer shipping address, we ship the product directly to your buyer. You make the money on the difference between your selling price and your actual cost for the product.

----------------------------------------------------------------------------------------------------------------------

#2 Q: Why do I need drop shipping?

A: If you do not plan on carrying inventory or setting up warehouses for your retail business, then drop shipping can be a key part of your business. With drop shipping, you have no inventory, no packaging, no trips to the Post Office, and no paperwork! Why pay to have a product shipped to yourself to only have to turn and around and repackage it to ship to your customer and pay double shipping charges, it just doesn't make sense.

----------------------------------------------------------------------------------------------------------------------

 #3 Q: Do you drop-ship?

A: Yes. We will ship directly to your customer and SMITH DISTRIBUTORS will Blind Drop Ship Name Brand Products and more directly to your customers. If you ship an item to an address other than your registration address it will automatically ship in the blind, which means no paperwork showing what you paid, and our company name will not be included on/with the package. No pricing information is listed on the packing slip. There is no additional charge for drop shipping. You pay just the normal shipping charges.

----------------------------------------------------------------------------------------------------------------------

 #4 Q: Whats the minimum order for Dropshipping?  

A: There is no minimum order with your membership. You can order as little as one product at a time with NO MINIMUM ORDER requirements.

----------------------------------------------------------------------------------------------------------------------

#5 Q: Is there a charge for dropshipping?

No. We don't charge any fee for the drop shipping program. There is no extra charge for dropshipping. You just pay the wholesale price of the merchandise plus the regular shipping charge.

----------------------------------------------------------------------------------------------------------------------

#6 Q: How do I place a Drop Shipping order on your website?

A: 1, Add To Cart -- Choose an item on our website and add the item to your shopping cart

     2, Checkout -- Please click "Change Address" or "Add New Address" under your account button on the checkout page and provide your customer shipping address either use "Guest" for your customer's shipping address too.

     3, Choose shipping methods

     4, Write down the note "Drop Shipping" in the order comments

     5, Choose paying methods

     6, Confirm your order information page -- Please confirm your order information in this page

     7, Paying your order and complete the order

Once you've registered and have been approved, you can begin placing orders. The easiest way to place an order is to select the category you'd like to start with. Towards the top of every page on our site, you'll see a horizontal line of categories containing: Electronics, Apparel, Sports, etc. You can either shop the entire category or click on a sub-category that drops-down under the category. You can also set the web page to display up to 100 items per page and then start ordering the particular products you need. You can add as many items into your cart from any page by simply clicking "Add to Cart" at the bottom of the page.

Then pay for your order. We'll ship it right to your customer and email you the tracking number.

Merchandise that is in your cart will not be reserved for you until you have submitted your order, approved your freight rate and have your payment arrangements made with us.

Once you've approved your order and freight, your order will be sent to dropship. You can add items to your order until 5 pm on the same day your order is being sent out. Removing items is NOT possible once your order has been sent for picking.

We've created wishlist's for all our customers so those items you order on a regular basis, you can simply add them to your wish list. It works the same way as your cart, except you won't actually 'order' the item. To use the wish list feature, simply click "Add to Wishlist" at the bottom of the product page. When you're building an order, you can instantly access your wish list to see all included wish list items. You can always add or remove items from your wish list.

----------------------------------------------------------------------------------------------------------------------

 #7 Q: Do you offer free shipping on my drop shipping orders?

A: YES, We can ship any quantity of goods to any destination with DISCOUNT! And we make sure the products you bought reach your buyer by shipping safely and intact. Free Shipping on Orders Over $500.00

We are providing to you an FREE Shipping - All Order Over $500.00!

Either, you can buy
1 item worth over $500.00, then you get FREE Shipping or If you buy 5 or 6 items to be equal over $500.00, then you get FREE Shipping too.

If you buy either those less than $500.00, then you have to pay ship.

----------------------------------------------------------------------------------------------------------------------

 #8 Q: How much does membership cost after the 7-day free trial?

A: Membership is just $14.95 per month or $90.00 a year (best value!). You can cancel at any time right from the website - there are no contracts and you don't need to call us. Your membership includes our drop ship service.

50% OFF Discount for Membership Fee: The Original Fee was $29.95 a month. We offer you 50% OFF Discount on monthly is $14.95. You save $15.00 a month.

75% OFF Discount for Membership Fee: The Original Fee was $359.00 a year ($29.95 x 12 month). We offer you 75% OFF Discount on yearly is $90.00 You save $269.00 a year. That is mean, its only charge you $7.50 a month (cheap!)

You could not find any better offer like this with other drop shippers than this. We want to see you be affordable budget plan than being a hardship. We try to make a good deal with you.

Contrary to popular belief, there are more and more wholesale suppliers and manufacturers that are now charging monthly or annual fees to have access to their product lines and drop ship service. The monthly fee usually ranges from $19.95 up to $59.95 or more. These companies will sometimes offer annual fees at a discount off of the monthly access price.

----------------------------------------------------------------------------------------------------------------------

#9 Q: How do I know that I get 25% OFF Discount Or 35% OFF with EXTRA 10% OFF DISCOUNT?

A: If you want to join and Sign Up for your FREE wholesale account WITH 25% OFF DISCOUNT.

After you sign up for your free wholesale account. Please SIGN IN TO YOUR WHOLESALE ACCOUNT and stay ON, then browsing around, you will see big difference price before and after "strikeout" price. Now you will see and know the compare price at 25% OFF DISCOUNT Or 35% OFF with EXTRA 10% OFF DISCOUNT!

UPGRADE WITH 35% OFF MEMBER DISCOUNT - FOR 7 DAY FREE TRIAL. 

After you sign up for your free wholesale account and SUBSCRIBE. Smith Distributors will give you additional in your wholesale account for EXTRA 10% Discount. 

After you subscribe Member Discount. Give us 24 hours to approve your account. You will see the different wholesale price. 

----------------------------------------------------------------------------------------------------------------------

#10 Q: How much profit can I make?

A: Profits depend on your markup and the marketplace. We offer suggested retail prices on all products.

Wholesale Price with 25% OFF Discount / Profit Margins (FREE SIGN UP) or 35% OFF Discount / Profit Margins (PAID SUBSCRIBE MEMBER). All you have to do subtract by calculation 25% OFF or 35% OFF will be your profits margin. Rest of it will be paying wholesale price to our online store. Is it easy do that right?

After the buyer has paid you, log in to your Smith Distributors wholesale account and pay the product at wholesale price. Any money you receive above that cost is your profit. You also save time by managing orders from different suppliers all in one place. 

You will need to come to our website and use our search box to find the item you just sold, add it to the cart, enter your customer's shipping address and pay us for the order. You keep the money that is left. If your order is placed at 4 pm EST (1 pm PST) your order will ship same day with tracking.

----------------------------------------------------------------------------------------------------------------------

#11 Q: Do you provide an inventory feed?

A: Wholesale Price with 25% OFF Discount / Profit Margins (FREE SIGN UP):

  • After you sign up for your free wholesale account.
  • There will be $1.00 EACH or 19 Full CSV File for $19.00 fees for CSV file processing
  • ("CSV IMPORT FILE - CLICK HERE")
  • If you want to have an UPDATE same CSV File, then Recurring feeds will automatically update on a daily schedule.
  • After 30-days the feed will expire and you must create a new file if you need continued access.
  • It's FREE to provide for your needs.
  • Just come to Contact Us to have a Live Chat or E-mail us either. We can e-mail to you for an Update for FREE

Wholesale Price with 35% OFF Discount / Profit Margins (PAID SUBSCRIBE MEMBER):

  • After you sign up for your free wholesale account and SUBSCRIBE.
  • Included Package with $14.95 per monthly Or $90.00 per year membership -
  • You will get a form FREE CSV File processing with no fee at all.
  • If you want to have an UPDATE same CSV File, then Recurring feeds will automatically update on a daily schedule.
  • After 30-days the feed will expire and you must create a new file if you need continued access.
  • It's FREE to provide for your needs.
  • Just come to Contact Us to have a Live Chat or E-mail us either. We give you private FREE CSV File Link.

There will be in CSV "Retail Price" Lists, All you have to do subtract by calculation 25% OFF or 35% OFF will be your profits margin. Rest of it will be paying a wholesale price to our online store. Is it easy do that right?

So, We can know what you want to see or import into your e-commerce. We will e-mail to you with Data Feed CSV File.

Inventory files are available in CSV and XLS formats and are updated several times daily. You can get our full inventory file or create your own custom file. We also have pre-formatted templates for Shopify, Bigcommerce, Volusion, 3Dcart, Amazon and more...

----------------------------------------------------------------------------------------------------------------------

#12 Q: How are products shipped? 

A: Most of the orders are shipped within 1-2 working days after the order is made. Some big packages are delayed for 1-2 days because we ALWAYS test each item before shipment. But normally the delay is no more than 3 days as we have an experienced & dedicated shipping department. Products are shipped via UPS ground, FedEx, or USPS (depending on the weight and the product line). Most orders ship same day if you place your order before 10:00 am Eastern Time. Orders are usually received within 5-7 days from the day you place your order.

----------------------------------------------------------------------------------------------------------------------

#13 Q: How much does shipping cost?

A: Shipping costs vary by product line. Orders ship via UPS, FedEx, or USPS. Some product lines use actual carrier rates and some have flat rate shipping.

----------------------------------------------------------------------------------------------------------------------

#14 Q: How do I know how much to charge my customers for shipping?

A: We show you the shipping charge for each item on the item details page or you can add it to your cart to calculate it. You may need the recipient's zip code.

----------------------------------------------------------------------------------------------------------------------

#15 Q: Can I use your product information including images and descriptions?

A: Yes, you are free to use our product images and product descriptions for your re-selling business. You can save the images from our website. EBAY STORE OR AMAZON SELLER - YOU CAN USE OUR COPY & PASTE TITLES, DESCRIPTIONS, IMAGES AND ETC TO CREATE YOUR LISTINGS FOR FREE - Regardless if you're a niche store or a sell anything and everything store you will find plenty of products in our catalog that will sell and make you money.

----------------------------------------------------------------------------------------------------------------------

#16 Q: Do you provide online tracking numbers?

A: Yes, all of your orders can be tracked online from our website and we email you the tracking number as soon as your order ships.

----------------------------------------------------------------------------------------------------------------------

#17 Q: Can I seller on Amazon? EDUCATION: SELLING ON EBAY AND AMAZON - CLICK HERE

A: You can seller on Amazon, though you must first apply for an Amazon seller account and be approved as a seller.

Amazon restricts dropshippers to selling through their Fulfillment By Amazon program (FBA) and prohibits shipping products with packing slips or information other than your own. Drop Shipping Policy - CLICK HERE 

SMITH DISTRIBUTORS will Blind Drop Ship Name Brand Products and more directly to your customers. If you ship an item to an address other than your registration address it will automatically ship in the blind, which means no paperwork showing what you paid, and our company name will not be included on/with the package.

Some important notes:

1. Only items that already exist in the Amazon catalog can be added to your listings using the Amazon Inventory Loader. So some very new items may not be added until a user manually creates those listings at Amazon.  Be aware!  Occasionally a seller creates a new item on Amazon using the WRONG UPC code. When this happens, you may get latched onto the wrong item.  We are not responsible for these errors as they are out of our control.  Please notify us right away and we will remove that item from all Amazon stores.  This happens very rarely but it is possible. 

2. Only items with UPC codes can be added to Amazon.  Items without UPC codes are not included in the Amazon Inventory Loader.

3. Amazon restricts new sellers in some categories, such as Jewelry.  Contact Amazon for information and permission on selling in restricted categories.
Sellers may be required to obtain additional approval to list certain products in certain Amazon categories View the Amazon category restrictions. Sellers can contact Amazon to obtain approval for these categories.

4. Our system only work with Amazon.com. It does not work the Amazon for Canada, Mexico, etc.  It does not work with Amazon.ca or any of the other Amazon platforms.

5.  Be sure you account for Amazon fees! Amazon generally charges 15% of your TOTAL sale.  Your total sale includes your shipping charge to the customer. We include the shipping charge in your selling price automatically.  So make sure you markup is more than 15%. But you still need to create a Shipping Template on Amazon that gives free shipping to your customers.

6. Most of our items do not ship internationally. Do not post them on Amazon's platforms for other countries, and do not make international shipping an option for our items.

---------------------------------------------------------------------------------------------------------------------- 

#18 Q: Can I seller on eBay? EDUCATION: SELLING ON EBAY AND AMAZON - CLICK HERE

A: You are welcome to sell our products on ebay

However, on this platform you’re often competing with sellers who mark down their products to unreacheable depths, such as direct manufacturers or sellers from international regions.

Because eBay is focused on the product with the cheapest price, it’s hard to make much of a profit margin dropshipping items here.

----------------------------------------------------------------------------------------------------------------------

#19 Q: Can I seller on Etsy?

A: In the past Etsy has restricted its marketplace to items that are handmade or unique.

However, they recently loosened their regulations to allow “production partners,” which includes manufactures or dropshippers that help produce your product.

You must disclose this information on your product listing.

----------------------------------------------------------------------------------------------------------------------

#20 Q: How do you handle returns/refunds/exchanges?

A: In general, if an item is broken or defective, we will send out a replacement or issue credit to your account. Non-defective/non-damaged returns must be shipped back to us within 30 days and we will credit your account minus a 20% restocking fee.

----------------------------------------------------------------------------------------------------------------------

#21 Q: Do your products have any guarantees or warranties?

A: We guarantee that every product we sell will be as pictured and described and will be free from defect. If you or your customer receives an item that does meet not this guarantee, we will issue you a full refund or provide a replacement.

----------------------------------------------------------------------------------------------------------------------

#22 Q: Is it safe to shop with smithdistributors.com? Are SMITH DISTRIBUTORS reliable?

A: Sure. We use PayPal to handle payment thus we do not know, nor do we need your credit card or bank account info. We've served more than varies retailers (including eBay Power Sellers, online store retailers) and thousands of individual users in the past 10 years, they buy items from us and choose our DropShipping service to ship items to their customers/friends/family directly. We've got a lot of positive feedback from our customers.

----------------------------------------------------------------------------------------------------------------------

#23 Q: How do you process and store my customer information, is it secure? Will you contact my customer directly?

A: Your customer information is kept strictly confidential. We do not sell or use your customer info for personal gain. We guarantee none of the followings will happen when we drop ship. 1) We do NOT include our company name, logo anywhere on or in the package. 2) We do NOT include the prices paid for the merchandise. 3) We do NOT contact your customers, your customers will be still loyal to you.

----------------------------------------------------------------------------------------------------------------------

#24 Q: Do I have to be a business to purchase products from you?

A: No, you do not have to be a retail business to purchase products from our company. However, we do recommend you check with your local offices if you feel you may need to acquire a business license or Sales Tax.

----------------------------------------------------------------------------------------------------------------------

#25 Q: How do I know when my merchandise has been shipped and when my customer has received it?

A: Once your order is shipped, you should receive an email notification from SMITH DISTRIBUTORS, you can also check your order status in your wholesale account. Also, you can always Email our customer service if you need further assistance or have any additional questions.

----------------------------------------------------------------------------------------------------------------------

#26 Q: How can I check my order history?

A: You can check your order history in your wholesale account.

 ----------------------------------------------------------------------------------------------------------------------

#27 Q: Do you ship internationally?

A: *IMPORTANT*: Although SMITH DISTRIBUTORS does not ship International orders directly to customers, we would like to propose an alternative for our International customers.  You can still place an order with SMITH DISTRIBUTORS by signing up with a third party mail forwarding service*.

This gives you a domestic address, in the United States, that SMITH DISTRIBUTORS will ship to at our same low (or free) domestic shipping rates. The mail forwarding service takes care of getting your mail to you in your country.  This is a simpler and more cost-effective way of servicing our International customers. Please see below for how this works and how to get started.

international-orders.jpg

 

What's News

Follow us on

Copyright 2018 SMITH DISTRIBUTORS. All Rights Reserved.
 Sitemap | Privacy Policy | Security | Term of Service